Technical support

If you require technical support for your Theraplate, please fill out the form below and a member of the team will contact you directly. 

Contact Us For Technical Support
Did you purchase your Theraplate through TheraPlate UK?
Did you receive your warranty?
Have you referred to the TheraPlate Manufacturers Guide?
Is there a red light on the control box?
If you own a K21 or K12, have you tested each half individually?
If you own a K21 or K12 unit, is the problem in both halves of the unit?
If one half, is it the double-corded half or the single-corded half that has the issue?

Contact us: 0800 955 2016

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TheraPlate: Made In The US

PLEASE NOTE: None of the treatments are intended to replace or act as an alternative to conventional treatments given by a Vet.  The Veterinary Surgery Act of 1966 (amended 1996) prohibits anyone other than a Veterinary Surgeon to diagnose ailments and giving of advice on such diagnosis. 


Email:  CALL: 0800 955 2016


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